ARCO – Remote servicing & maintenance

Remote servicingarco MK

We’ve had quite a long working relationship with ARCO, looking after access control and intruder / fire alarm systems at their head office in Hull.

When we were asked by their estates department to look at putting together security systems that could be remotely managed; we provided a solution based around a Honeywell Galaxy control panel connected to an Emizon alarm transmitter. This allows us to remotely dial in and identify problems using Honeywell’s Remote Servicing Suite. Most problems are resolved on a first dial in; resulting in no waiting for an engineer to attend.

We can now offer remote servicing on other manufacturers control panels too, recent additions include Texecom and Aritech.


Tess carried out a full installation at our new premesis which comprised of lighting, high & low power distribution, intruder alarm, CCTV, fire alarm, coded and logged door system.

All work was carried out in a neat, efficient, timely manner. Any teething problems were dealt with promptly, with a full explanation of how to use the equipment without further problems. I have no hessitation in recomending their services to any person or industry in need of their expertise.

Managing DirectorNeville Tucker Services


TESS (Hull) Ltd
Unit 43 Louis Pearlman Centre
Goulton Street

Tel: 01482 213944
Registered in England 7552189
Copyright TESS (Hull) Ltd 2014. All rights reserved